Solid Cactus has all the knowledge and know-how to walk you through even the most complex problems that you may be experiencing. Here is a brief list of topics that we can cover during our one-on-one training and support:

• Creating your Amazon Webstore account
• Creating additional Webstores within your account
• Content population*
• Content population using a flat file*
• Category mapping**
• Category mapping using Excel spreadsheets**
• Setting taxes and shipping Rates
• Notification e-mail setup
• Adding 3rd party content and setting rules
• Managing 3rd party content with a flat file
• Domain pointing
• Publishing & Launching a store
• Processing Orders
• Signing up for Amazon’s Associate’s Program
• Creating promotions

If you need some help on a topic not listed here, do not worry. We surely have the answer you are looking for. As an added benefit of this service, all training and support calls are recorded, and will be provided to you at the end of your call for future reference.

Pricing: $100/hr
Terms: Clients must order at least one hour of training support to participate, and can order in one hour increments thereafter. Training and support calls are tracked in 15 minute increments. Billing will take place on anniversary date monthly.

* Clients must supply necessary product data in a spreadsheet and grant access to their product database
** Clients must take an active role during category mapping. Technical assistance will be provided how client must identify categories for each product whether verbal or in spreadsheet.
*** Unused support time does not roll over into the new month. Support time is billed in 15 minute increments. Overages will be billed in 15 minute increments at a rate of $100/hr. Invoices will be sent monthly outline total support time, fees, and overages. Support contracts auto-renew monthly unless written consent to cancel is sent to Solid Cactus.